Skip to content 
privacy policy
50 Years of Experience
privacy policy for
taylor's way
Taylor’s Way Lawn Care (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what personal information we collect, how we use and protect it, and your rights regarding that information.
1. information we collect
We collect personal and service-related information in the following ways:
a. Information You Provide Directly:
- Contact Information: Your name, email address, phone number, and service address when you request a quote, schedule a service, or contact us.
- Billing Information: Payment details, including billing address and method of payment (processed securely through third-party payment processors).
- Communication Content: Information contained in messages you send us via text, email, or contact forms.
b. Information We Collect Automatically:
- Website Usage Data: IP address, browser type, operating system, pages visited, and time spent on the site (collected via analytics tools like Google Analytics).
- Device and Interaction Data: If you interact with us on mobile devices or via SMS, we may collect metadata related to your device and interaction.
2. How we use your information
Taylor’s Way Lawn Care uses the information we collect for the following purposes:
- To Deliver Services: Including lawn care scheduling, confirmations, service updates, and follow-ups.
- To Communicate with You: We may contact you by phone, text message, or email for purposes including appointment reminders or updates, invoice notifications and billing alerts, service satisfaction follow-ups, and promotions or limited-time offers (only if you've opted in).
- To Improve Our Services: We may use feedback and data trends to enhance the quality and efficiency of our service.
- To Maintain Business Operations: Such as accounting, auditing, reporting, and compliance with legal obligations.
3. text messaging policy
By providing your phone number to Taylor’s Way Lawn Care, you consent to receive SMS/text messages regarding:
- Scheduling confirmations and reminders
- Service or weather-related updates
- Billing issues, including failed payments or past-due reminders
- Customer service responses
Opting Out
If you no longer wish to receive texts, you may opt out at any time by replying STOP to any message. Once you opt out, you will no longer receive text messages unless you explicitly opt back in.
4. information sharing and disclosure
We respect your privacy. We do not sell, rent, or share your personal information with third-party marketing companies or advertisers.
We may share limited information with trusted service providers solely for the purpose of:
- Processing payments securely
- Sending appointment reminders or transactional messages
- Hosting our website or customer database
All third-party vendors are required to maintain the confidentiality of your information and use it only for the purposes specified by Taylor’s Way.
We may also disclose your information if required by law, legal process, or to enforce our agreements and policies.
5. data storage and security
We implement and maintain reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, misuse, alteration, or destruction.
While no system is 100% secure, we regularly review and update our practices to ensure data protection remains a top priority.
6. your privacy rights
You have the right to:
- Access the personal information we have about you
- Update or Correct any inaccurate or incomplete data
- Request Deletion of your personal data, subject to our legal obligations
- Opt Out of receiving marketing communications (including text messages)
To exercise any of these rights, please contact us using the information at the bottom of this page.
7. Cookies and website tracking
Our website may use cookies and similar technologies to:
- Improve your browsing experience
- Analyze traffic and behavior trends
- Personalize content
You may choose to disable cookies through your browser settings; however, this may impact your experience on our site.
8. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, please contact us so we can delete it.
9. policy updates
We may update this Privacy Policy occasionally to reflect changes in our business, technology, or legal requirements. When updates are made, the “Last Updated” date at the top will be revised. We encourage you to review this page periodically.
